
Although Microsoft has invested heavily in the development of its Copilot AI services, it appears to have struggled to captivate users on the scale achieved by OpenAI’s ChatGPT.
According to data compiled by Newcomer, Microsoft’s Copilot maintained a modest user base of approximately 2,000 weekly users throughout last year, while ChatGPT’s weekly user count has soared to nearly 400 million.
Despite Microsoft’s ability to promote Copilot through platforms such as Windows 11, Microsoft 365, and the Microsoft Edge browser, it has evidently failed to capture the favor of the broader user market, and adoption rates have remained stagnant.
In a strategic move last year, Microsoft hired Mustafa Suleyman, co-founder of DeepMind, appointing him as Executive Vice President of its AI division. Under his leadership, Microsoft has repositioned its AI offerings to function as agent-based services and has undertaken a comprehensive redesign of Copilot.
To strengthen its position against Google in the race for AI supremacy, Microsoft has already invested tens of billions of dollars in OpenAI, signaling its commitment to dominating the next frontier of technological innovation.