Global Logistics Giant JAS Crippled by Ransomware Attack
On August 27, 2024, JAS, a global logistics operator, encountered a ransomware cyberattack that disrupted its business operations across multiple countries. Upon detecting the incident, JAS swiftly secured its systems and initiated an investigation with the assistance of external cybersecurity experts. At the time of the attack, the company was uncertain about the timeline for full recovery, but its team of specialists began working diligently to restore the systems as quickly as possible.
By August 28, JAS reported that temporary measures had been successfully implemented in several countries to fulfill urgent orders and that the majority of its contract logistics divisions remained unaffected. Recovery efforts were ongoing, with a primary focus on ensuring the security and protection of client and partner data.
On August 29, the company announced significant progress in restoring its services. Although the central systems were not yet fully operational, email communications and the website remained secure, allowing clients to stay in contact with the JAS team without interruption. It became evident on this day that the company was moving steadily towards full recovery, despite the need for further investigations and precautionary measures.
By August 30, JAS had reached a critical milestone: the central operating system, C1, had been successfully restored and was ready for global deployment. The company continued to gradually reinstate other functions and services, with a strong emphasis on preventing potential future threats. The management reiterated its commitment to customer support and transparency at every stage of the recovery process.
On August 31, the JAS team continued the restoration efforts, ensuring that the core operating systems were fully functional and significantly reducing the number of unresolved requests. Additional features were planned to be launched in the coming days, leading to the complete restoration of all services. The company also confirmed that its primary customer portal, JAS SmartHub, was once again operating as usual.
As of September 1, JAS is on the path to full recovery and continues to closely monitor the situation, taking additional security measures as needed. The company extends its gratitude to its clients for their support and promises to promptly provide updates on the progress to minimize any remaining disruptions.
